Community Policies

This is a collaborative business community. Our goal is to:

  • Facilitate connections and collaborations among Workday partners and customers.
  • Provide a platform to connect Workday with your needs.
  • Ensure that the Community remains a rich resource for information on Workday activities and products.

Forum posts and comments on the Community are posted without approval. To ensure the Community remains true to our goal, please abide by the following policies. 

Be Respectful and Professional

All posts and comments made in the Community must be respectful and professional. Workday will remove any post that we feel is offensive or inappropriate. If you see a post you believe violates this policy, contact us immediately.

Don't Disclose Confidential Workday Information in Public Forums

Confidential Workday information shared in the Community (for example future product functionality and update schedules) may not be shared in public forums such as social media, blogs, or external discussion groups. 

Don't Post Personal or Confidential Information

Never post personally identifiable or company confidential information in the Community, including business practices or implementation specifics. Take care that screen shots or attachments you post don’t contain confidential personal or company information. If you do post screenshots, black out or obscure personally identifiable information. Additionally, do not take screen shots or copy information from the Community and post it in public forums, such as social media sites.

Don't Post Job Openings

Job postings are not allowed in the Community.  

Test Shared and Contributed Solutions Thoroughly

The Community is a great place to share solutions and ideas.  However, Workday strongly recommends that you test and verify shared solutions or suggestions in your sandbox before you deploy to production.  If  you find an issue with a shared solution, post a comment to help others. 

Use Appropriate Channels for Product Support and Issue Escalation

The Workday Community is for Workday users to connect and collaborate. If you need product support, please have your Workday Named Support Contact log a case with Workday Support. Your engagement manager, customer success manager, or support manager can assist you with escalating issues, if needed.

Always contact customer support if you think you have discovered an authorization or security bug. Never describe potential security vulnerabilities or inappropriate authorization bugs in Community posts.

Safe Harbor for Future Looking Statements

All comments and statements by Workday regarding features, functionality, and services, that are not currently available are subject to Workday's Safe Harbor Statement.  

Do Not Run Automated Tests or Scripts 

Do not run automated scripts or bots on the Community.  

Community Membership

Workday reserves the right to remove content and revoke individual membership when these policies are violated.

Additional Information

The Workday Community policies are subject to change. This page will be updated as appropriate. 

Please contact us if you have questions.